Frank West Client Testimonials

Disclaimer:
The testimonials shown reflect client experiences with Sari Pearce throughout her real estate career, including transactions completed at prior brokerages. All testimonials are from real clients and accurately represent Sari's personal service, expertise, and commitment to her clients.

"Frank West was our Realtor for the sale of our lake house on Lake Travis. We had previously listed our property for almost a year with no sale. We had an offer within one week, after listing with Frank West. He had our best interest in mind and assisted in every way to assure a closing. I would highly recommend Frank if you are thinking of selling a house anywhere in the Austin area. – Ralph C
"Frank West helped me find a great house and really impressed me with his ability to make the whole process of house hunting and then buying that perfect house less intimidating. He was able to meet to look at homes on short notice, endlessly patient, great with pointing out any potential concerns a property might have, gave useful feedback as to the features that would help a home have good resale value, and personable as well. I really felt that he was interested in making sure I loved the home I finally ended up buying, and he gave me great confidence that every detail was being taken care of during the purchase process. Frank's communication skills were excellent, and he was professional in every way. He also had a number of contacts for other services which I really appreciate since I am new to the area. Frank is the consummate realtor in every way!" – Peggy Dillon
"This is my first weekend in my brand new home that Frank West helped me achieve. I was nervous about buying a home on my own and Frank took the time to help explain my concerns and what would work best for me. He stood by me as I went through the process and a lot of the time I would look at him and say, "Is this a good thing?" He was my champion with the companies we dealt with and stayed on top of them to do their job. He gave me excellent advice and made me feel at ease. I've bought homes before when I was married, and it was always a hassle. I have to say this was the best experience I've ever had in owning a home. Thank you so much Frank for all your hard work and putting up with my freak outs. FRANK IS THE MAN!"Karen Webb-Stark
"My family and I worked with Frank West to find our new home here in Austin. We had been working with another local agent for several weeks - without significant progress in our search. The time arrived for us to switch agents. We called his agency who hooked us up with Frank. My wife had checked his customer ratings which were very positive.

Frank had taken some input from my wife on our search parameters and recommended many homes. When we first met Frank, he was warm and friendly, informed, and obviously listening and on our side. Wow, what a difference from the other agent, and the agents that I have worked with in the past. Every home that we saw (in the 100+ degree Texas heat, with 3 small children) was spot-on what we were looking for! Frank knew the neighborhoods, accessible roads, schools, the housing market, and each home that we viewed.

Frank was with us ALL through the process (pre- offer, offer details, financing, coordinating workers to help with clean up and repairs, snags in the pre-closing, and at closing). As it turned out, even one month after closing and being in our new home, Frank was following up on details. When we discovered that the roof over our front porch had several leaks, Frank arranged for a local roofing contractor to check out the extent of the damage and leak. Then, Frank contacted the home builder (several times) - who agreed to replace the roof. I've never had such attentive and progressional service.

Working with Frank was like having a personal assistant, a real estate agent, and a good friend. If we needed a real estate agent in the future - we would not hesitate to call Frank. We would recommend him to our friends."Samuel Downs

"We had a great experience with Frank West! The selling process went smoothly and Frank was always one step ahead in making sure all the necessary items were available in a timely manner. He was extremely patient with all of our questions, and made us feel comfortable throughout the selling process. When deciding to build, Frank did everything he could to ask our builder for some discount credits, which helped make our purchase more affordable!

Frank cares more about connecting with his clients and their needs than pushing for a sale. We are thankful to have Frank as a friend and an agent!"Jake and Veronica Norman

"Over the years, I've learned a few lessons that turn out to have changed my life. When I chose Frank West as my Realtor to sell my house, I knew it was true - when you choose to work with someone, especially as important as a Realtor you will depend on, it is smart not to pick the one who dazzles you the first time, but to choose the one who lets you know he is good, steady, and will stick with you for the long run. I knew the first time I met Frank how steady and reliable and loyal he was and the longer I knew Frank, and the more that problems that occurred with the house I was trying to sell (repairs needed unexpectedly, for example) the more I knew how I had chosen probably the only person who would work so hard the entire time. He helped with referrals for workers, with watching work be done and checking on it, keeping in contact, helping whenever and wherever he could. I don't think anyone else would have stuck around that long. He even allowed me to 'take it out on him' when problems arose - even though they had nothing to do with him (which I had no right to do whatsoever). When the house sold, and he took me to lunch, I felt very guilty. Really and truly, it was I who should be buying him lunch (and dinner, and more..) I have rarely been as grateful to someone - he was there for the long run. I don't know anyone else who would work so hard to be there for his clients, no matter what. I knew I wasn't his only client by far, but I expect he treats every client as his only one."Amy Miller
"Frank West has been an agent that has gone beyond the call of duty in handling the purchase of our new forever home in Lakeway, Texas.Frank's astute understanding of our individual needs, at this moment in our life's journey, has delivered a home we can share with our three grown children and their families. It will also set us up to transition into our next phase of life - retirement.  He has advised us very well on the purchase, providing candid and pragmatic input. Even after the close, he helped us with the little things to transition into the home. He was there for us, when we had to be away for a week over the Christmas break, to ensure the home was available for repairs prior to move in. He offered several solid referrals for service providers, such as painters and repairmen, to help get the home ready.Even on his own vacation time, he was assisting us on matter beyond the purchase and closing of our house. He was always there to support us, and words alone cannot provide any idea of the comfort and assurance he provides. Always a steady hand. "– Ed and Susan Hoefl
"Frank West helped my husband and I from beginning to end with every detail in selling our South Austin home. He came over with information on our home and provided us with selling tips to attract potential buyers. He helped us out with things like reducing furniture, staging particular rooms a certain way, providing advice on when to list and how much to list our home for. He answered every question that my husband and I had whether via text or email. He was always available to us and would often check in to see if we needed anything. Our home sold in two days!! We are so grateful for Frank's expertise and highly recommend him for you and your family. Real estate is a big deal whether you are buying or selling, you need a professional Realtor on your side to help you with your big decisions." – Monica N.
"I've known Frank for many many years, but business is different. Sometimes you're concerned that friends won't handle a business transaction with the same fervor that they may do for a stranger. But Frank is an absolute professional on all levels. If you get with him, you can trust you'll get the best possible outcome available and someone who has integrity."Keven E. West
"We recently purchased a condominium in downtown Austin with Frank West working as our buyer's agent. Frank proved to be an outstanding agent to work with. Frank also understood and worked with our time frame, responding quickly to all queries and requests. As we purchased this second home from over 2,000 miles away, it was critical to have our agent ready, willing, and able to be our eyes and ears during all interactions and negotiations. Frank went so far as to video the inspection prior to purchase, as well as coordinate local contractors after the sale. Frank is a skilled listener and negotiator, with in-depth knowledge of the local Austin market and its environs, and he was a joy to work with! Our experience was fantastic from start to finish, thanks to Frank.

We highly recommend him!!" – Brad and Angela Brooks

"Not so long after my husband and I were engaged, we decided the time was right to look for a home together. We contacted Frank West and within a few days, we'd not only found our home but put in an offer and were on our way... He was very flexible, easy to work with and so personable. Frank kept in contact with us continually, always keeping us up-to-date and informed. We are now the proud owners of our first home together. We LOVE everything about our home. Thank you Frank, for all your hard work and dedication!"– Chad and Hillary W
"We recently worked with Frank West and couldn't have been happier with the results. Frank provided excellent service from start to finish, and we will soon be residents in Lakeway, Texas. His personable style of communication lessens any nervousness a potential homeowner might have, and he knows the ins and outs of the Austin area so well. He is detail oriented and was always, always quick to reply via text or phone call. He has a good eye for houses and will assist in not only the search and purchase of a home but also the negotiation of loan details and prepping the house for move-in. Frank was present at closing as well. We were actually sorry we didn't get to spend more time with Frank! My wife and I highly recommend Frank West as your partner in a move to Austin." – Glenn and Nancy Hughes
"Frank West is a rockstar. He was always available for us whenever we had questions (we are first time home buyers so we had a lot!). He brought us to a lot of homes that we liked but was also more than accommodating when we wanted to go to homes we found on Realty Austin's website. We eventually found a home that was over our budget, but Frank is such a fantastic negotiator we were able to get it to a price we felt comfortable with. His suggestions for the mortgage company and inspector were incredibly helpful. The experience of buying a first home can be really scary (and it was) but Frank made it as smooth and clear as possible. We would recommend him to anyone! Thanks Frank for all your help! See you at karaoke! "-R Deering
"I've purchased over ten homes in my life and 2 multimillion-dollar apartment complexes and in all my time, I have never had a Realtor with the dedication and thoroughness of Frank West. In our most recent purchase, Mr. West went above and beyond the call of a normal Realtor. He researched and answered all my questions concerning a unique property in a very timely manner and allowed for a smooth and quick purchase to transpire. I would HIGHLY recommend Frank West for anyone's realty needs and will continue to use him for all my future property purchases.-Damon Williams
"Frank West is one of the most professional, caring, and ethical people I've ever experienced. He was knowledgeable about our market and provided us with an excellent marketing plan as our Listing Agent. He followed through on every showing to obtain feedback and provided us with excellent service throughout. I would highly recommend Frank West whether you are a buyer or a seller. He will take care of you as though you are a member of his own family" - Scott C
"I have purchased 8 homes with Frank West over the last 8 years and it has always been a pleasure to work with him. As an investor, Frank is extremely helpful in getting me the data that I am looking for to help make sound decisions from my home base in California. Frank has been instrumental in helping me find good workers and also reliable tenants for my rental properties. I can't say enough good things about Frank. Being a small time investor from another state can be stressful and Frank has done a great job of helping to reduce that stress."- Mike Alandt
"We are so happy with everything that Frank has done for us when helping us find our new home in Austin and with the whole purchasing process! It was a bit tricky since we still live in Sweden, and I am very impressed how he solved everything. He has by far exceeded any expectations we could have had, and his service level and positiveness is amazing. We will be very happy and honored to recommend him to new clients, friends and family.Ann-Christine Langselius
"I believe Frank to be quite a prize. Very professional, responsive, ambitious, pro-active, courteous, and efficient. I have dealt with hundreds of Realtors in the past as a seller and a buyer, as well as running a home inspection business in California with over 300 Realtor clients. I was very impressed by him not only because of the attributes I listed, but because he applied himself thoroughly on the sale of my small inexpensive lot - a low profit venture for him." - Jerry Clifford
"I could not have been happier with my experience with Frank West. He truly made this a very positive experience and it went very smoothly. We were buying our first home for our growing family of three and I knew he had our best interest at heart the whole time. He was attentive, honest, and energetic about all matters and provided us exceptional service. We would recommend Frank West to anyone and plan on using him for any other needs we have in the future. Take care of this guy, he's the real deal." - Blaine Eberhart
"I have used Frank West 6 times with buying and selling our homes. I can't say enough about Frank West, except he is absolutely the best agent you will ever encounter. You will absolutely make a friend for life if you so choose. He Will help you buy or sell your home. Frank will work diligently to accomplish the best real estate transaction for YOU. He truly looks out for your best interest. TRUST what he recommends. You won't be disappointed." - Thomas Callis
"HE WAS THE BEST!! He went above and beyond. Frank is very intelligent, and I have to say he knows this business. He kept me in a positive frame of mind when I felt like "mean mugging" and was at the end of my rope during the loan process, appraisal and haggling over the price of the home. He did my walk, even though I was not available. Frank is all around a good person. - Vickie Hunger
"Frank was so helpful when I sold my first home that when my husband's job caused us to relocate, I immediately called Frank to help with the second home. Frank was able to price our home to maximize profit yet move it quickly so that we did not spend months trying to sell a home. (My first home closed within 60 days even with the government shutdown. My second home closed within 30 days at the price I asked minus a small flooring credit.) He is helpful and answers questions in a quick and timely manner." - Laura Jesson
"My partner and I met Frank West at one of his open houses and we clicked. Although we were in communication with another Realtor, Frank understood what we wanted. He didn't bother us with a lot of homes that wouldn't appeal to our needs. Although we wanted a house with a pool, there just weren't any on the market in the area we wanted as well as price point. It was always fun meeting up with Frank when we did go for a showing, and he always seemed to care. If you are looking for someone that will make you laugh and enjoy the house hunting process, reach out to Frank." - Chris R.
"We had a great experience with Frank West. He listened to our parameters and limited the search based on them. He really knows the area and works extremely hard. I would definitely recommend Frank West and will use him again when we buy a house in the future." - Jason Rojas
"We happened upon Frank West at an Open House that he was having and found his energy to be what we needed for our house search. He worked with us and actually listened to me. We bought our house in Cedar Park and was only there for a little over a year when my husband was informed that we were being transferred to Houston. There was only one person we considered to sell our house, Frank West. Thanks, Frank." - Chris Ramey
"What can I say? Frank was everything you would expect from a professional Realtor. He is honest, reliable, and a very hard worker. We had several transactions done with Frank, and we got to know him and his beautiful family. We wish every Realtor or professional would be like Frank. Thank you! "-Agnes, Bob, Kathleen and Laura
"We are so thankful we worked with Frank West! We were first time home buyers and felt like the process went quickly and smoothly with the help of Frank. He was quick to answer our questions and very helpful! He exceeded our expectations, and we will be sure to recommend him! Thank you! "- Bethany Adams
"Frank West has been my agent for my past two real estate purchases. He is on time on target and looks for details to work in favor of his clients. He is well versed in real estate. I highly recommend Frank West." - El Clavo Aguacatito
"I've bought and sold several houses and unfortunately never really enjoyed working with a Realtor until I met Frank West. I would not only use his services again if I needed to sell a home, I would highly recommend him to all of my friends and family!"- Brandon Navinskey
"Frank worked very hard, and I would rate his work as exceptional. This was a very challenging property as it was a modular home in a neighborhood with a shared well system, making financing a challenge. He stuck with it and finally found a lender that would lend, which facilitated the final sale. I would recommend Frank to anyone I know selling a home." - Russell Wilson

"Frank West has literally gone WAY above and beyond for us. We put him through the ringer. We constantly changed our minds, pulled out of deals just waiting for the right buy. He was extremely patient and was able to help us close on a home this week! After we requested a chance to see the lake, he asked one of his buddies to take us out on the boat and it was amazing! Since we are out in CA, he was nice enough to mow our new lawn in order to show the property this week. Not something you would expect out of an agent. Can honestly say we not only have an agent, but a great new friend for sure. "- Jeff Hunter


"We are moving from the Pittsburgh area to Texas and Frank worked so hard to find us our perfect home. We ended up in New Braunfels which is a long way from Frank's territory in Austin, but he was always there when we needed him. He was so helpful with the difficulties associated with a long-distance house search. He is an exceptional real estate agent. We have worked with several agents over the years, but never one as accommodating and pleasant to be around. He is an expert at his profession. We feel very lucky to have found Frank as our agent.

Our long days of house hunting were so much easier with Frank's friendly and engaging personality, and we hope to keep in touch with him once we finally get settled in our new home."– Bill and Betty O'Kain